12 Days of Christmas Giveaways - T&Cs


  1. The Neo G 12 Days of Christmas Giveaways promotion will run from the 13th – 26th December 2018, with the daily discounts/offers/prizes being released between 13th – 24th December 2018.

  2. Each day during the promotion, a discount, offer or prize giveaway will be released across the Neo G social channels (Facebook, Twitter, and Instagram) and on the Neo G website and will remain open/active until 23:59 GMT on 26th December 2018.

  3. On the days where there are a specific number of prizes to win, the total number of winners will be drawn from across the three channels – not per channel.

  4. Winners of the prize draws will be selected on 27th December 2018.

  5. To enter the prize draws, you must follow the instructions given on the prize reveal post.

  6. The promoter is Neo G Ltd of, Unit 8 Killinghall Stone Quarry, Ripon Road, Killinghall, Harrogate, North Yorkshire, HG3 2BA.

  7. We reserve the right to provide an alternative prize(s) of similar value should any of the prize(s) become unavailable for any reason.

  8. The giveaway prize draws are open to all UK residents over the age of 18 years. Entrants must have a valid Facebook, Twitter or Instagram account.

  9. A maximum of one entry per participant, per platform, will be accepted.

  10. On Day 5 (Monday 17th December 2018), there will only be one Hot & Cold Therapy Disc given per order – not per VCS support ordered.

  11. Each prize is non-transferable and no cash alternative is available.

  12. Employees of Neo G Ltd. and its group of companies, including their families are not permitted to enter.

  13. Discounts/offers will be in use and entries for prize giveaways will remain in use/open until the promotion ends at 23:59 GMT on 26th December 2018.

  14. Entries to prize giveaways must be received on the Neo G Facebook, Twitter or Instagram page between the reveal and date above (Section 13). Any entries received before the start date and time or after the end date and time will not be accepted and will be void.

  15. The prize draw winners will be selected at random from all valid entries on the 27th December 2018 and the winner of each prize draw will be notified within 24 hours of being selected by a private message to their Facebook/Twitter/Instagram account (on whichever platform the entry had been made). This may appear as a message request.

  16. Each winner must respond to Neo G via the private message and confirm acceptance of the prize within three days of receiving the notification that they have won. If a winner fails to accept the prize within this time then a re-draw will take place and a new winner will be randomly selected and announced.

  17. Any incomplete, offensive or illegible entries will be considered void and not counted. We reserve the right to withdraw, extend or amend the prize draw at any time.

  18. We will not be responsible for any entries that are not received for any reason, by the closing date, whether lost, delayed, corrupted or otherwise, and whether or not due to any technical difficulties or malfunctions or any other reasons. Proof of delivery is not proof of receipt.

  19. In addition to these terms and conditions, entrants must comply with the rules of Facebook/Instagram/Twitter.

  20. The winners’ names or, as the case may be, Facebook, Instagram or Twitter usernames will be posted on the Neo G Facebook/Twitter/Instagram pages, after the winner has accepted their prize.

  21. No other brands have sponsored or donated these prizes and Facebook, Instagram and Twitter are unconnected to this promotion.

  22. By entering the prize draw, the prize winners grant us an irrevocable, royalty-free and worldwide license to use their name, username and likeness for advertising and future promotional purposes without additional compensation.

  23. The prize draw is governed by English law and the English courts shall have exclusive jurisdiction over any dispute arising in connection with it.

  24. Anyone found to have created multiple Facebook, Twitter or Instagram accounts will be ineligible to enter the promotion and/or their entries will be considered void and not counted.

  25. Our decision is final and correspondence will not be entered into.

  26. Entry to the prize draw confirms that participants have read, understood and agree to be bound by these terms and conditions.



    Neo G products are designed by orthopaedic professionals and registered as Class 1 Medical Devices.


    Neo G is proud to be an official worldwide partner with The Chartered Society of Physiotherapy.


    Neo G is a trusted high street brand with over 1 million supports sold and thousands of 5 star reviews.